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We are committed to protecting your privacy. This policy outlines your privacy rights and explains how we collect, use, disclose, transfer, and store your personal data.

Key terms

Checkfluence: "Checkfluence," "we," "our," or "us" refers to Checkfluence SAS, responsible for processing your personal data.

Platform: "Platform" refers to all of Checkfluence's websites, applications, and related services.

Third-party websites

Our platform includes links to other websites. We do not endorse or take responsibility for the privacy practices of these third-party websites. We recommend reviewing their privacy policies as their data handling practices may differ from ours.

Open platform

As an open platform, all reviews you post and your Checkfluence page are accessible to all visitors. By viewing your profile, users can see your location and all the reviews you have written. Likewise, any replies you make to reviews on your influencer page will also be publicly displayed. Your level of anonymity depends on the information you provide in your profile and the username you select.

Personal data collection

Personal data refers to any information that identifies an individual. We may collect and process the following personal data when you create a user account, write a review, create an influencer account, or use our platform in other ways:

• Contact information: Name, email address, and any other contact details provided.
• Device and location information: IP address, browser settings, and location.
• User account information: Username, password, photo, location, and preferred language.
• Influencer account information: Influencer name, description and location, data from connected social media profiles, including name, profile photo, biography and following counts.
• Review and rating information: Details of the influencers reviewed, review content, star ratings, review dates, and any verification documentation.
• Interaction information: Data on how many people read your review and find it useful.
• Report and reply information: Details about review reports and replies, including influencer details and reasons for reports.
• Preferences information: Account preferences, consent choices, email subscriptions, and cookie preferences.
• Communication information: Emails, feedback, help requests, and associated metadata.
• Social network information: Data from connected social media profiles, including name, email address, and profile photo.

Please avoid sharing sensitive personal data, such as information revealing ethnic origin, religious beliefs, or health information.

How we collect personal data

We primarily collect personal data directly from you when you create an account, interact with our platform, or respond to management invitations. We also receive data from third parties, such as when you sign up via Google. Additionally, we automatically collect data from your device and interactions with our services.

Data controller

For all personal data on our platform, Checkfluence SAS is the data controller.

Use of personal data

We use your personal data to:

• Provide and improve our services.
• Identify you as a registered user.
• Respond to inquiries and provide customer service.
• Send newsletters and marketing communications.
• Conduct data analysis, audits, fraud monitoring, and development of new services.
• Train staff and ensure quality control.
• Comply with legal obligations and enforce our terms.

For user accounts, we may also verify reviews, invite more reviews, contact you about flagged reviews, and enforce our terms. For influencer accounts, we notify about reviews, verify replies, inform about feedback, and enforce our terms.

Legal basis for processing

We process your personal data to:

• Fulfill our contract with you or your company.
• Comply with legal obligations.
• Pursue legitimate business interests, ensuring processing is relevant, adequate, and limited to necessary purposes.
• Establish, exercise, or defend legal claims.

Data access and sharing

Your reviews and profile information are public on our platform. When you connect your profile to social media, certain information from your social network profile will also be visible. We share your data with third-party data processors to support our platform's operation and service delivery, ensuring necessary safeguards are in place.

Data retention

We retain your data for as long as necessary to provide our services, comply with legal requirements, and protect our legitimate interests. When data is no longer needed, we delete or anonymize it. You can delete your personal data or request us to do so at any time.

Data security

We prioritize the security of your personal data using various organizational, technical, and administrative measures. Despite our efforts, we cannot guarantee complete security, particularly for information transmitted over the internet.

Use of cookies

We use cookies and similar technologies to deliver, optimize, and analyze our services and for advertising purposes. Cookies record preferences and settings to enhance your experience. For more details, refer to our Cookie Policy.

Your rights

You can access, edit, download, or delete your personal data through your user account. You have rights regarding your data, including objecting to processing and requesting restrictions. If you have concerns, you can file a complaint with a data protection authority.

Children's information

Our platform aligns with the legal age for using social media and is not intended for children under this age. We do not knowingly collect data from children under the legal age. If you become aware of any such data collection, please contact us.

Policy changes

We may update this policy as laws, regulations, and industry standards evolve or as our services change. We will notify you of significant changes via email or our platform.

Contact us

For questions or to exercise your rights, contact our Data Protection Officer at [email protected]. If you have unresolved concerns, you can contact a data protection supervisory authority. Further resources are available in our Support Center.